Airlines Agenda
19 June
20 June
  • Sign-in 08:00-08:50
  • 09:00-09:35
    SITA Baggage IT Insights
    Fred Dong
    Airport Business Development Director, APAC, SITA
  • 09:35-10:10
    Exploration of Evolution Strategies of FFPs of Chinese Airlines
    Yu Zhanfu
    Global Partner/VP, Greater China, Roland Berger
  • 10:10-10:30 Tea Break
  • 10:30-10:50
    Practices, Experience and Innovations of Air China in Ancillary Revenue
    Mou Bo
    Senior FFP Manager, Sales Department, Commercial Committee, Air China
  • 10:50-11:20
    Some Thoughts on the Frequent Flyer Program
    Li Hanming
    A columnist with CARNOC.com
  • 11:20-12:00
    Panel Discussion: How to Increase Customer Loyalty, Drive Conversion and Boost Airlines’ Revenue in a New Era Where Travelers’ Needs Become Increasingly Diverse and Segmentation Is on the Rise?

    Moderator：

    Yu Zhanfu
    Global Partner/VP, Greater China, Roland Berger

    Panelists:

    Wang Shuangwu
    Head of the Loyalty Member Marketing Team, Market Development Department, China Southern Airlines, and a senior economist
    Peter Wu
    General Manager - China, Sabre Travel Solutions
    Li Hanming
    A columnist with CARNOC.com
  • 12:00-14:00Luncheon
  • 14:00-14:30
    The Practice of Business Value for Customer Loyalty Program
    Wang Shuangwu
    Head of the Loyalty Member Marketing Team, Market Development Department, China Southern Airlines, and a senior economist
  • 14:30-15:00
    Finance Empowers Direct Selling Capabilities of Airlines
    Ma Hongliang
    Founder & CEO of EmaxCard
  • 15:00-15:30
    Future of Airline Distribution
    Steve Saxon
    A director partner of McKinsey
  • 15:30-15:50 Tea Break
  • 15:50-16:20
    Cognitive Airlines - Use the Advantages of AI to Reshape Airlines
    George Zhou
    Air Transportation Industry Solution Lead, IBM
  • 16:20-16:40
    OTA Development in China and Consulting Service for Airlines
    Xiao Quanwu
    Director of Big Data & Analytics, Air Ticketing BU, Ctrip.com
  • 16:40-17:30
    Panel Discussion: How Do LCCs Use Data and New Technologies to Provide More Personalized Travel Content?

    Moderator:

    Xie Qiao, an associate director partner of McKinsey

    Panelists:

    Ding Jiani, Product Director, Spring Airlines
    Xiao Quanwu, Director of Big Data & Analytics, Air Ticketing BU, Ctrip.com
    Qi Qi, Associate Professor, Guangzhou Civil Aviation College