Airlines Agenda
19 June
20 June
  • 09:05-09:30
    How to Unite Revenue, Personalization and Happy Customers in Harmony？
    Gert Hartmans
    Senior Operations Research Consultant, KLM Revenue Management Expert, KLM Royal Dutch Airlines
  • 09:30-10:00
    Thoughts on Business Opportunities in Aviation Internet Industry
    Zhang Chi
    Deputy General Manager, China Eastern Airlines E-Commerce Co., Ltd
  • 10:00-10:20 Tea Break
  • 10:20-10:50
    Some Thoughts on Precision Marketing in Aviation Industry
    Xu Yue
    Manager, Brand & External Cooperation Unit, Marketing Committee, Shenzhen Airlines
  • 10:50-11:20
    Build An Effective Branded Fare System to Boost Revenue and Efficiency of Airlines
    Hu Yafen
    Senior Manager and Head of Branded Fare Project Team, Revenue Management Department, Commerce Committee, China Eastern Airlines
  • 11:20-12:00
    Panel Discussion: As Differentiated Services Increasingly Become A Trend, How Does Customer Satisfaction and Airlines’ Cost Cut and Revenue Increase Co-exist in Harmony?

    Moderator：

    Han Tao
    A columnist with CARNOC.com

    Panelists：

    Hu Yafen
    Senior Manager and Head of Branded Fare Project Team, Revenue Management Department, Commerce Committee, China Eastern Airlines
    Gert Hartmans
    Senior Operations Research Consultant, KLM Revenue Management Expert, KLM Royal Dutch Airlines
    Yu Zhanfu
    Global Partner/VP, Greater China, Roland Berger