Airlines Agenda
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09:05-09:30
How to Unite Revenue, Personalization and Happy Customers in Harmony?Gert HartmansSenior Operations Research Consultant, KLM Revenue Management Expert, KLM Royal Dutch Airlines
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09:30-10:00
Thoughts on Business Opportunities in Aviation Internet IndustryZhang ChiDeputy General Manager, China Eastern Airlines E-Commerce Co., Ltd
- 10:00-10:20 Tea Break
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10:20-10:50
Some Thoughts on Precision Marketing in Aviation IndustryXu YueManager, Brand & External Cooperation Unit, Marketing Committee, Shenzhen Airlines
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10:50-11:20
Build An Effective Branded Fare System to Boost Revenue and Efficiency of AirlinesHu YafenSenior Manager and Head of Branded Fare Project Team, Revenue Management Department, Commerce Committee, China Eastern Airlines
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11:20-12:00
Panel Discussion: As Differentiated Services Increasingly Become A Trend, How Does Customer Satisfaction and Airlines’ Cost Cut and Revenue Increase Co-exist in Harmony?
Moderator:
Han TaoA columnist with CARNOC.comPanelists:
Hu YafenSenior Manager and Head of Branded Fare Project Team, Revenue Management Department, Commerce Committee, China Eastern AirlinesGert HartmansSenior Operations Research Consultant, KLM Revenue Management Expert, KLM Royal Dutch AirlinesYu ZhanfuGlobal Partner/VP, Greater China, Roland Berger