- Sign in 08:00-08:50
- 08:50-09:05 Opening Address & Opening Remarks
Aviation retailing in a new era
Opportunities and Challenges Brought to Aviation Retailing by Digitization
Use Constantly Changing Consumer Habits and Data to Provide Personalized Customer Experience
How to Unite Revenue, Personalization and Happy Customers in Harmony
How Do Airlines Realize Organic Integration of Brand, Marketing, Strategy and Service?
Build Better Inflight Online Retailing Experience
Digital & Social Media Strategies
Which social media is the best for aviation marketing?
Maximize revenue through multiple social media channels
With fragmented traveler groups, personalized social media strategies become increasingly important
- 10:20-10:40 Tea Break
Evolution and Development of Distribution, GDSs and OTAs
Strengths and Weaknesses of Blockchain-based Distribution System
Status of NDC Implementation and Where Will It Go Tomorrow
Challenges Facing GDSs in the New Era of NDC
How Do GDSs Keep Pace with Times and Innovate Their Business Models as New Technologies Emerge
Cross-over Disruptor’s Impact on Aviation and Travel In
New Enemies Faced by Traditional OTAs and its Transition to ITA (Intelligent Travel Assistant)
New Development Trends of Aviation Distribution
- 12:00-14:00Business Lunch
How to Develop Effective Ancillary Strategies to Grow Revenue
Is First Class Going to Disappear?
How to Find New Ancillary Ideas That Match Customers’ Demands
How to Make Money from Ancillary Equipment Without Disrupting the Booking Path
Use Personalized and Smart Content Experience to Drive Ancillary Revenue Generation
- 15:40-16:00 Tea Break
Evolution and Trends of Low Cost Airlines
Outlook of Low Cost Long-haul Business Model
How Can FSCs Coordinate Their Own Operations with Subsidiary LCCs to Achieve Success?
How Can LCCs Use Data and New Technologies to Provide More Personalized Travel Content?
- 17:30-18:00 Panel Discussion