[ About The Summit ]

Faced with the increasingly high demands for passenger service, quality enhancement has already become the main task of China’s civil aviation industry. How to quantify your services with data? How to promote the added value of your services by using passenger data? How to turn your services into profits? How to seize new technology, new forms of business and other key industry trends? How can low-cost carriers do well with service management? The experience of civil aviation pathfinders tells us: Data-oriented service has been becoming overwhelming and irreversible. The 3rd Civil Aviation Service Summit will be hosted by CAPSE in Chengdu, Sichuan Province on 11-12 April 2017, which aims to discuss new service trends and data-oriented service. Additionally, CAPSE will release 2016 Civil Aviation Service Evaluation Report at the summit.

This summit themed “Data Visualization-Oriented Service Reform” will discuss issues about quantitative data of civil aviation service, civil aviation service management trends, visualized management for turning services into gains, and so forth. It consists of keynote speeches, interactive communication, innovation display, etc. CAPSE will bring together visionary and innovative industry leaders, authorities and mainstream media to contribute ideas or suggestions for civil aviation services, providing a platform to improve civil aviation services and discuss the trends of the civil aviation industry.

[ About CAPSE ]
  • Service Cycle

    CAPSE data covers full chains of civil aviation

  • Evaluation Reports

    18 service evaluation reports have been

  • Data Indexes

    80% of civil aviation entities adopt data indexes
    of CAPSE.

  • Solutions

    Data analysis reports and service solutions
    have been applied in over 40 aviation

Established in 2012 and based on 17 years’ industrial experience and expertise accumulation, CAPSE has been committed to providing more accurate Civil Aviation Service Solutions for customers.

As an independent third-party institution, CAPSE ensures the truthfulness of data sources and reflects service level objectively. By means of more scientific methods and algorithm analysis, CAPSE aims to find out weaknesses of service for our partners in order to enhance their service quality, reduce their costs spent on services and achieve win-win development ultimately.

[ Summit Highlights ]
[ Our Partners ]
[ Previous Guests ]
[ About the Venue ]


The 1958 witnessed the ground-breaking ceremony of Jinjiang Hotel. Marshal Zhu De and Marshal Chen Yi assigned personally “Jinjiang” as the name to the hotel when it was completed. In 1995, Jinjiang Hotel was honored as the first five-star business and tourist hotel in Southwest China, while in 1999, Jinjiang Hotel was conferred the most prestigious Five Star Diamond Award by AAHS. In 2010, Jinjiang Hotel won the top honorable prize in the hospitality of our country, honored as the “Oscar” in hospitality industry in China. Moreover, Jinjiang Hotel continued to win this honor in 2012.
  • Location: No.80 Renmin Road South, Chengdu, Sichuan, China
  • Tel:800-886-9898

Registration Fee

*The prices excludes accommodation
Categories 10 April 2017
Aviation insiders(only for airlines, airport, government, academic institutions, industry bodies) USD 523 /person
Non insiders USD 668 /person


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+86 18655054327

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